Quail Hollow Kitchens
Quail Hollow Kitchens

Policies

Cancellation Rescheduling and Age RequirementsPlease read our policies before booking a class at Quail Hollow Kitchens. Our classes are intended to help you understand why breads behave the way they do. In our beginning courses you will become a better baker - more confident, more knowledgeable and more consistent in your baking. In our advanced sourdough class, you will explore the French autolyse method of bread making. 

Policies

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Cancellation Rescheduling and Age Requirements

Please read our policies before booking a class

 
 

We kindly ask that you provided us at least 7 day's notice for a full refund. Please note there are separate policies we will send you for privately booked events.

If you need to cancel your registration, you must notify the school no later than three (3) business days prior to your class (for groups of 5 or more, we require seven (7) business day's notice.). In either case we will charge a $15.00 handling fee per person. 

Cancellations must be made via phone during regular business hours (M-F: 9:00am-5:00pm; voicemail or email cancellations will not be accepted.

Due to class prep-time and food purchases, cancellations made within three (3) business days of your class will not qualify for a refund or credit. There are no exceptions.

All refunds are made by Paypal or by check. Please allow 3-5 business days for processing.

Quail Hollow Kitchens reserves the right to cancel a class due to inclement weather, low attendance or emergencies. If we need to cancel, we will notify you by telephone and email to ensure we reach you and offer you a credit towards another class or a full refund.

 Send someone in your place: If you cannot attend and it is too late to cancel for a refund or credit, you are welcome to send someone else in your place. Please let us know by phoning us at (831)-609-6226. 

Quail Hollow Kitchens cooking classes are designed for adults, ages 18 and older we do offer specific classes for kids and teens. Please review our catalog below for class offerings.

Thank you for choosing Quail Hollow Kitchens as your cooking educational experience. 

We strive to provide an excellent experience. We appreciate your comments.